Privacy Policy

Privacy Policy

Last Updated: 15th December 2025

In-App Privacy Summary

Wonder Wash respects your privacy. We collect only essential personal data to provide laundry pickup and delivery services.

  • Mobile Number: For secure login (OTP) and order notifications
  • Email Address: For order confirmations and payment updates
  • Pickup & Drop-off Address: To fulfill laundry services
  • Push Notification Token: To notify you about order status

This is a summary. For full details, review the complete Privacy Policy below.

1. Developer Information

This Privacy Policy explains how Wonder Wash (“we”, “our”, “us”) collects, uses, shares, and protects your information when you use the Wonder Wash mobile app or website.

  • App Name: Wonder Wash
  • Website: https://mywonderwash.com
  • Support Email: support@mywonderwash.com
  • Business Address: 3022 Rialto Dr Irving, TX, 75063

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data

  • First name and last name
  • Email address
  • Mobile number
  • Address
  • City
  • State
  • ZIP / Postal code

2.1.2 Purpose of Data Collection

Contact Information (First Name, Last Name, Email Address, Mobile Number)

We collect your contact details to:

  • Create and manage your user account
  • Communicate with you regarding order confirmations, pickup and delivery updates, and customer support
  • Notify you about service-related information
Address Information (Address, City, State, ZIP / Postal Code)

We collect your address details to:

  • Schedule and complete laundry pickup and drop services accurately
  • We have manage pickup and drop off time slot as per zip code
  • Assign service partners based on your location
  • Calculate service availability and delivery coverage in your area

3. How We Use Your Information

We use your data to:

  • Authenticate users and manage app login
  • Process and manage laundry orders
  • Send order, payment, and service updates
  • Provide customer support

4. Data Sharing

We do not sell your personal data. We may share limited data with:

  • Service providers (e.g., payment processors, notification services)
  • Legal authorities if required

5. Data Security

We use industry-standard security measures (HTTPS, access controls). No method of transmission is guaranteed 100% secure.

6. Data Retention

We retain data only as long as necessary to provide services or comply with law.

7. Account Deletion

To delete your account and data, contact support@mywonderwash.com.

8. Permissions & Controls

You can manage app permissions in your device settings. Note: disabling essential permissions may affect functionality.

9. Children’s Privacy

The App is not intended for users under age 13. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this Privacy Policy. The updated version will show the revised “Last Updated” date.